Please note that there is a non-refundable 2.6% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a non-refundable 3.5% charge when you pay with an American Express credit card.

If you expect to arrive outside of reception opening hours, please inform Sierra Beachfront Motel in advance, using the contact details found on the booking confirmation. Please note that if you have not contacted the motel by 20:00 you may incur extra charges.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that Pets are not allowed. Any damage will incur additional charges.

Please note that due to the recent earthquake, some roads are closed and alternate routes may need to be taken to access the property. For further information please refer to the New Zealand Transport Agency's website.

Please note that boats or trailers or more than one car can not be parked on property as there is only one car park per unit.